Privacy & Data Protection

bqji Privacy Policy — How We Keep Your Data Safe

At bqji, your privacy is not a checkbox — it is something we take seriously as a platform built for Pakistani players. This policy explains, in plain English, exactly what data we collect, why we collect it, how it is stored and what your rights are. No jargon, no deliberate complexity.

Last updated: 1 January 2024  |  Effective immediately
bqji

Your Privacy at bqji — Six Things to Know

A plain-language summary before you read the full policy

Data You Provide

bqji collects the information you enter during registration — name, date of birth, mobile number and payment details. We use this to verify your identity and process transactions. Nothing more.

We Never Sell Your Data

bqji does not sell, rent or trade personal data to third parties under any circumstances. Your information is used solely for the operation of your bqji account and the delivery of platform services.

256-Bit SSL Encryption

Every connection between your device and bqji is encrypted using 256-bit SSL. Financial transactions and personal data transfers are protected by the same standard used by major international banks.

Your Rights Over Your Data

You can request a copy of the data bqji holds about you, ask for corrections, or request deletion — subject to legal retention requirements. All requests are handled within a reasonable timeframe.

Cookies Are Minimal

bqji uses only essential cookies for session management and optional analytics cookies to improve the platform. We do not use advertising or tracking cookies for third-party marketing.

Data Queries Welcome

For any question about your data — access, correction, deletion or general privacy concerns — email support@bqji.best. All queries are acknowledged within 24 hours and resolved within 30 days.

1. Who We Are

This Privacy Policy describes how bqji — the online betting and casino platform available at bqji.best and through the bqji mobile application — collects, processes, stores and protects personal data relating to its registered members and visitors.

Throughout this document, "bqji", "we", "us" and "our" refer to the operator of the bqji platform. "You", "the player" and "the member" refer to any individual who registers an account with bqji or accesses the platform. "Personal data" means any information that can identify you as an individual, directly or in combination with other data.

This policy applies to all bqji services — the website at bqji.best, the bqji Android application, the live casino, sports betting, PSL betting, virtual sports, Andar Bahar, card games and all promotional activity associated with the bqji brand.

By registering a bqji account or using any part of the platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this policy, please do not register or continue using the bqji platform.

2. Data We Collect

bqji collects personal data from you in two ways: data you provide directly, and data generated automatically through your use of the platform.

Data You Provide Directly

When you register a bqji account, make a deposit, request a withdrawal or contact support, you provide data including:

  • Full name as it appears on your CNIC or other identity document.
  • Date of birth — used to verify that you meet the 18+ eligibility requirement.
  • Pakistan mobile number — used for account verification, security alerts and support communications.
  • Email address — used for account communications and, where you have consented, promotional updates.
  • CNIC number and, when requested for KYC verification, a scan of your CNIC or other identity document.
  • Payment information — the account numbers, wallet identifiers or card details associated with your Easypaisa, JazzCash, NayaPay, SadaPay, bank account or Visa/Mastercard used for transactions on bqji.
  • Communications sent to bqji support — including live chat transcripts and emails.

Data Generated Automatically

When you access bqji, our systems automatically record technical information including:

Data TypeExamplesPurpose
Device InformationDevice model, OS version, screen resolutionPlatform optimisation, fraud detection
Network InformationIP address, mobile network, connection typeSecurity, fraud prevention, geolocation
Session DataLogin time, session duration, pages visitedSecurity, platform improvement
Betting ActivityBets placed, games played, wager amountsAccount management, responsible gaming monitoring
Transaction LogsDeposit/withdrawal timestamps, amounts, methodsFinancial compliance, account reconciliation
Cookie DataSession tokens, preference cookiesPlatform functionality, analytics
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3. How We Use Your Data

bqji uses personal data only for purposes that are directly connected to the operation of the platform and the services it provides to Pakistani players. We do not use your data for purposes unrelated to bqji. The primary uses of your data are as follows:

Account Management & Service Delivery

Your registration data is used to create and maintain your bqji account, process your deposits and withdrawals, calculate and credit bonuses, and provide you with access to all platform features including sports betting, PSL markets, live casino, Andar Bahar, virtual sports and card games.

Identity Verification & KYC

Pakistani financial regulations and anti-fraud best practices require bqji to verify the identity of its members. Your CNIC details, date of birth and supporting documents are used to confirm that you are who you say you are, that you meet the 18+ age requirement and that your payment methods belong to you. KYC verification is particularly important before processing withdrawal requests.

Security & Fraud Prevention

bqji actively monitors account activity to detect and prevent fraud, money laundering, multiple account creation and other prohibited conduct described in our Terms and Conditions. Automated systems and human review teams analyse patterns in login behaviour, device information, transaction history and betting activity to identify suspicious conduct.

Responsible Gaming Monitoring

bqji uses betting activity data and session information to monitor for signs of problem gambling — such as extended playing sessions, significant losses relative to deposit history, or patterns consistent with compulsive behaviour. Where such signs are detected, bqji may take proactive steps including displaying responsible gaming messages or contacting the player. This use of data is in the direct interest of player welfare.

Platform Improvement

Aggregated, anonymised usage data — patterns in how members navigate the bqji platform, which games are most popular at different times of day, where members encounter difficulties — is used to improve the user experience. This analysis does not involve identifying individual players by name or account.

Legal & Regulatory Compliance

bqji may be required by applicable law to retain certain personal and financial data for specified periods or to disclose data to regulators or law enforcement authorities in response to lawful requests. In such cases, bqji will comply with its legal obligations and, where legally permitted, inform the affected member.

4. Legal Basis for Processing

bqji processes personal data on the following legal bases depending on the context:

  • Contractual necessity: Processing required to fulfil the bqji user agreement — account creation, transaction processing, bet settlement, withdrawal processing. Without this processing, the contract cannot be performed.
  • Legitimate interests: Security monitoring, fraud detection, platform analytics and responsible gaming monitoring. bqji has a legitimate interest in protecting its platform and its members from harm, and in improving services for Pakistani players.
  • Legal obligation: Data retained or disclosed in compliance with applicable financial regulations, anti-money-laundering requirements and law enforcement requests.
  • Consent: Marketing communications — promotional emails and SMS messages about bqji offers and features. Consent for marketing can be withdrawn at any time.

5. Data Sharing

bqji does not sell, rent or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. This is an absolute principle that bqji will not compromise on.

Service Providers

bqji works with a small number of carefully selected third-party service providers who assist in operating the platform. These include payment processing partners (such as Easypaisa, JazzCash, NayaPay and SadaPay), identity verification services, cloud hosting providers and fraud detection tools. Each service provider is bound by a data processing agreement that restricts their use of your data to the specific service they are providing to bqji — they may not use your data for their own purposes.

Game Studios

Casino and live dealer game studios may receive technical session data necessary to operate the game — such as bet amounts and game round identifiers. These studios do not receive your name, contact details or payment information. Game studios are contractually prohibited from using session data for any purpose other than game operation and integrity monitoring.

Legal Disclosures

bqji may disclose personal data to law enforcement agencies, regulatory bodies or other authorities where required by law, court order or other lawful process. bqji will always seek to minimise the scope of any legally required disclosure and will inform affected members where legally permitted to do so.

Reminder: bqji will never ask you to share your password, PIN or full card number via live chat, email or phone. If you receive such a request claiming to be from bqji, it is fraudulent. Report it to support@bqji.best immediately.

6. Data Storage & Security

bqji takes the security of your personal data seriously and applies multiple layers of protection to the information stored on its systems.

Encryption in Transit

All data transmitted between your device and bqji is encrypted using TLS 1.2 or higher, providing 256-bit encryption equivalent to that used by major international banks and financial institutions. This applies equally to the bqji website and the bqji Android application. Sensitive data including payment details and identity documents is encrypted during transmission and at rest.

Access Controls

Access to personal data within bqji's systems is restricted to employees and contractors who require it to perform their role. All staff with data access receive data protection training. Access logs are maintained and reviewed regularly. Administrative access to sensitive data systems requires multi-factor authentication.

Incident Response

bqji maintains a data breach response procedure. In the event of a security incident affecting personal data, bqji will assess the risk, contain the incident, notify relevant authorities where required and inform affected members by the contact details on their account within a reasonable timeframe. bqji will provide clear guidance on any steps members should take to protect themselves following an incident.

Your role in account security: bqji's security measures are most effective when combined with your own precautions. Use a strong, unique password for your bqji account. Enable two-factor authentication if offered. Do not log in from devices you do not trust or on unsecured public WiFi networks in Pakistan or elsewhere.

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7. Data Retention

bqji retains personal data only for as long as necessary for the purposes described in this policy, and in accordance with applicable legal and regulatory requirements. The general retention principles bqji applies are set out below:

  • Active account data: Retained for the lifetime of your bqji account, plus any mandatory retention period following account closure.
  • Financial transaction records: Retained for a minimum of five years following the transaction date in line with financial record-keeping requirements.
  • Identity verification documents: Retained for the period required by applicable anti-money-laundering regulations, typically five years from the end of the customer relationship.
  • Support communications: Retained for up to three years following the conversation, to enable quality assurance and to support dispute resolution.
  • Marketing consent records: Retained until you withdraw consent and for a reasonable period thereafter to demonstrate that consent was properly obtained.
  • Technical and session logs: Retained for up to twelve months for security and fraud monitoring purposes, after which they are anonymised or deleted.

When personal data is no longer required and the applicable retention period has elapsed, bqji permanently deletes or irreversibly anonymises the data so that it can no longer identify you.

8. Cookies & Tracking Technologies

bqji uses cookies — small text files stored on your device — and similar tracking technologies to operate and improve the platform. Below is a clear explanation of the types of cookies bqji uses and why.

Cookie TypeCategoryPurposeCan Be Declined?
Session Token Essential Keeps you logged into your bqji account during a session. No — platform will not function without this.
CSRF Protection Essential Prevents cross-site request forgery attacks on your account. No — security essential.
Preference Cookie Functional Remembers your language and display preferences on bqji. Yes — defaults will apply if declined.
Analytics Cookie Analytics Aggregated, anonymous data on platform usage patterns to improve bqji. Yes — manage in browser settings.

bqji does not use advertising cookies, retargeting pixels or third-party tracking technologies that monitor your behaviour across other websites. Analytics data collected by bqji is aggregated and anonymised — it is never used to profile individual players or shared with external advertising networks.

You can control cookie settings through your browser. Disabling essential cookies will affect the functionality of the bqji platform. Disabling functional or analytics cookies will not prevent you from using bqji's core services.

9. Your Rights Over Your Personal Data

As a bqji member, you have several rights in relation to the personal data bqji holds about you. These rights are described below. To exercise any of them, contact support@bqji.best. bqji will acknowledge your request within three business days and respond substantively within thirty days.

1
Right of Access

You can request a copy of the personal data bqji holds about you. bqji will provide this in a structured, readable format. There is no charge for a standard access request.

2
Right to Rectification

If any personal data bqji holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact support with the correct information and bqji will update records promptly.

3
Right to Erasure

You can request that bqji delete your personal data. This right is subject to bqji's legal obligation to retain certain financial and compliance records for specified minimum periods. Where deletion is possible, it will be completed within thirty days.

4
Right to Restrict Processing

You can ask bqji to pause the processing of your data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.

5
Right to Data Portability

Where technically feasible, you can request that bqji provide your personal data in a machine-readable format so you can transfer it to another service. This applies to data you have provided directly and that is processed by automated means.

6
Right to Object to Marketing

You can withdraw consent to receive marketing communications from bqji at any time, either through account settings or by contacting support. Withdrawal of marketing consent does not affect processing necessary for account management.

10. Marketing Communications

bqji may send promotional communications about new offers, bonuses and platform features to members who have consented to receive them. These communications may be sent via SMS to your registered Pakistan mobile number, or via email to your registered address.

You control whether you receive marketing communications from bqji:

  • During registration, you can choose whether to opt into marketing communications.
  • You can update your marketing preferences at any time through your bqji account settings.
  • You can unsubscribe from email marketing by clicking the unsubscribe link in any bqji marketing email.
  • To stop SMS marketing messages, reply STOP to any bqji marketing SMS or update preferences in account settings.

Withdrawing consent to marketing communications will not affect your receipt of essential account notifications — such as deposit confirmations, withdrawal updates, security alerts and responsible gaming communications. These are necessary for account management and cannot be opted out of while your account remains active.

11. Third-Party Links

The bqji platform does not contain links to external websites as a matter of standard operation. Where any third-party service — such as a payment provider interface — is accessed through the bqji platform, those services operate under their own privacy policies and terms. bqji is not responsible for the privacy practices of third-party payment providers, and members are encouraged to review the privacy policies of services such as Easypaisa, JazzCash, NayaPay and SadaPay independently.

bqji's responsibility for data protection extends only to data processed within the bqji platform itself, and not to any data processed by third-party services once you have navigated away from bqji's own interface.

12. Children's Privacy

bqji is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of eighteen. Age verification is a mandatory step in the bqji registration and KYC process. If bqji becomes aware that personal data has been collected from an individual under 18, that account will be closed immediately, all collected data will be deleted, and any funds deposited will be returned to the source.

If you believe that a person under 18 has registered or is accessing a bqji account, please notify our support team at support@bqji.best immediately. We will investigate and take appropriate action within 24 hours of notification.

13. Amendments to This Policy

bqji may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law or other operational changes. The effective date shown at the top of this page will be updated when changes are made.

For material changes — those that significantly affect how your personal data is used — bqji will provide advance notice via the mobile number or email address registered to your account, where this is practicable. Continued use of the bqji platform after any amendment has come into effect constitutes acceptance of the revised policy.

You are encouraged to review this Privacy Policy periodically. A link to the current policy is always available in the bqji footer.

14. Contact Us — Data Queries

For any privacy or data protection query — including requests to access, correct or delete your personal data — please contact the bqji team using the details below. All queries are treated with confidentiality and acknowledged within 24 hours.

Email
support@bqji.best — for data access requests, corrections and deletion requests. Response within 24 hours.
Live Chat
Available 24/7 on bqji.best — for general privacy questions or urgent data concerns. Under 2-minute response.
Responsible Gaming & Privacy
Visit the Responsible Gaming page for additional account protection tools and self-exclusion options.
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Your Data Is Safe with bqji

Register your free bqji account today — 256-bit encryption, zero data selling, full control over your personal data, and the best online betting experience in Pakistan.

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Related Policies at bqji

This Privacy Policy should be read alongside bqji's Terms and Conditions and Responsible Gaming Policy, both of which contain additional information about your rights and obligations as a bqji member.

18+
Gamble Responsibly at bqji

bqji is for entertainment only. Only bet what you can afford to lose. Set limits, take breaks and reach out if you need help. Visit our Responsible Gaming page for tools and support resources available in Pakistan. Strictly 18+ only.